Our clients

To create a home and living environment for each resident that fits their wishes and needs. That is the core development philosophy of Bouwfonds Property Development.

Quality for every resident

Before starting the development process, we take a close look at the backgrounds of the various focus groups so that we can then integrate them in our plans. The point of departure for everything we do is to place ourselves in the shoes of the end user.

Focusing on the customer by means of an integral approach

This customer-orientated approach is self-evident to us. Perception is the top priority in our efforts to develop sustainable areas, including the creation of separate identities and distinctive qualities.

We are therefore constantly striving to balance the needs of society and individual freedom of choice. This integral way of working is present throughout the ranks of our organisation - from the very beginning, viewing the development project through an integral prism results in distinctive residential and living environments where there is room for diversity and where a wide range of people feel at home. Everything revolves around the supply of living comfort in the broadest sense of the word, now and over the longer term.

Customised living environments

We do accurate, continual and intensive market research. With the development of projects, we consult reference panels. This gives us insights into what diverse groups of people consider important in their living environment, which we can then anticipate. In this way, we do not develop 'average residential neighbourhoods' in which no-one wants to live. We always create a residential area that ties in with the needs of the moment. Living comfort and sustainability: comfort based on sustainability with accompanying low energy costs.

Customer approach

Attention for customers also means attention for customer processes. For Bouwfonds, this is synonymous with a customer approach suited to this day and age, with excellent service levels and use of modern means of communication to ensure optimum service for residential consumers. By means of structural customer-friendly research and by actively looking for improvements, we are an organisation that is constantly learning, which means that we keep moving the bar higher and higher.